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brandyv73's 1968 Firebird

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Buick, Lexus top service satisfaction study, while Fiat, Land Rover bring up the rear

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J.D. Power 2017 U.S. Customer Service Index StudyAnother month, another survey from J.D. Power. The firm's 2017 U.S. Customer Service Index examined how satisfied (or unsatisfied) vehicle owners and lessees were after taking their cars in for service. The brand-by-brand rankings probably won't surprise you, but let's take a look anyway. To gather its data, Power polled over 70,000 Americans who...

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