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2023 December
of the Month

GM dials back its free new car maintenance


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2019 Chevrolet Silverado 1500General Motors won't be be throwing in as many oil changes and tire rotations with new cars going forward. Instead of as many as three years of free basic maintenance with the purchase of a new vehicle, GM will now give owners just one free service trip to the dealer. Car and Driver reported Tuesday that each brand's website has been updated to...

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Tightwads. Let's be cheap on customer service - once again. Then they wonder why no one is buying their cars.

Edited by Frosty
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  • Founders

It will definitely influence the A to B type drivers for sure. Does Ford offer one? Thought I saw something that they did away with it as well in lieu of a paid service plan.

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For awhile, it was 2 FREE oil changes. Now for 2019, it is NOTHING with the purchase of your NEW vehicle. In ANY business, you always are thinking about HOW can I get CUSTOMERS INTO my store. Whether it is get a FREE anything or whatever, the idea was always to get you thru the door. In the case for offering FREE oil changes, when the car is on the lift, now is the time to CHECK for TIRE WEAR/ ALIGNMENT/ BATTERY/ WIPERS/ CABIN FILTER/ CHECK ENGINE LIGHT/ ETC. Get the picture. It is really STUPID to ignore pushing your customers into a MIDAS i.e., where they get you for EVERY little extra cost NOT included in the regular oil change price, such as the dispose of used oil/ shop towels/ high mileage oil and synthetic oil. 😠

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Checked out the new Civic.  Turbo, stick shift.  Everything I cannot get from the big three unless I go with the titanic sized "muscle car"

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