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Consumers want to buy cars online & prefer dealers who offer it, so what's the holdup?

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GM's Shop-Click-Drive online car-shopping program sends users to local dealers to complete the saleThese days, you can buy just about anything online: clothing, food, sexytime accessories, even booze. One of the few things you can't purchase online, however, is a new car. According to a survey conducted by marketing firm Root & Associates, that's a real frustration for shoppers, and it could become a major problem for dealers very soon. The...

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